See what is reserved
An accepted instruction can reserve an amount before it settles. A failed, rejected or cancelled instruction can release the reserve according to its state.
EUR payments and transfers
Follow the transfer, not just the balance.
Review the recipient, amount and applicable terms before submitting a payment. Track the instruction by reference as it moves through each state.
Live SEPA routes, account eligibility, cut-off times and delivery estimates will be disclosed for the approved provider and service before use. Service availability
VIGESSA workspace
A transfer with a visible next step
Keep beneficiary details alongside the instructions and records associated with each transfer.
Review the instruction
Verify recipient details, currency and amount. Review any applicable fee and route before confirming a transfer.
Track the outcome
Use the reference and latest status to distinguish a submitted instruction from a completed, failed or returned one. A displayed submission alone gives no settlement evidence.
Retain the evidence
Return to the transaction record or statement for the amount, fee, route and status. Include the reference if you need help.