Approach
The site is designed for keyboard use, visible focus, meaningful headings, descriptive links and readable contrast. Responsive layouts are intended to retain access to navigation, content and disclosures on phone, tablet and desktop screens.
Conformance and scope
Use WCAG 2.2 as the website testing reference. The applicable obligations for any approved consumer banking or payment service must be assessed under the European Accessibility Act and the Cyprus Accessibility of Products and Services Act. The service-specific conformance position requires separate assessment.
Feedback and alternative access
The approved operator must provide a verified accessible feedback route and identify the procedure for receiving reports and supplying alternative formats. For a service operated by another provider, use that provider’s verified accessibility contact.
Reporting an access barrier
Where an approved feedback route is available, include the affected page, the action you were trying to complete and your device or assistive technology if relevant. Describe the alternative format or access method that would help.
Assessment and maintenance
Record the pages, devices, assistive technologies and methods used in each assessment. Identify known issues and remediation status, and review this statement when the design, content or service scope changes.
Approval and publication requirements
Confirm the responsible entity, accessible feedback channel and any service-specific accessibility assessment or mandatory statement.