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Review draft. Customer and merchant agreements take effect only after legal approval, publication and any required acceptance.

Authorized activity

Use an account for its approved purpose, with accurate identity, company and transaction details. Keep integration credentials restricted to their authorized role and purpose.

Prohibited conduct

Fraud, money laundering, sanctions evasion, impersonation, stolen credentials, illegal goods or services and attempts to interfere with the service are prohibited. A merchant must disclose material changes in its activities and follow the approved acquiring and scheme requirements.

Transaction integrity

Merchants must describe the underlying goods or services accurately and use the approved business identity on checkout and receipts. The provider’s effective policy must address transaction splitting, third-party processing and activity outside the approved business profile.

Review and enforcement

The effective policy must describe applicable restricted categories and the provider’s authority to ask for evidence, decline instructions, restrict access or end services. Notice, review and correction routes apply where appropriate and legally permitted. Restrictions must be tied to a documented basis.

Approval and publication requirements

Confirm provider-specific prohibited and restricted categories, market rules, enforcement authority and a verified review channel.

Regulatory references

Related information