Review draft. Customer and merchant agreements take effect only after legal approval, publication and any required acceptance.
Contracting organization
The business must be identified by registered name, incorporation jurisdiction and authorized representative. The approved provider determines eligibility, supported industries, country scope and required information about ownership and control.
Workspace and delegated permissions
The business designates administrators and keeps staff roles current. Administrators should use individual credentials, revoke access promptly and verify payment approval permissions. The executed terms must allocate responsibility for instructions, authorized delegates and disputed changes.
Approval authority and business changes
Define which representatives can change company details, approve payments or manage integration credentials, and when independent approval is required. The organization should notify the provider of material ownership and activity changes through an authenticated route and retain records of delegations and revocations.
Payment and accounting records
The business can review payment references, confirmations, fees and adjustments. Reconcile records against provider statements and flag differences using the verified support route. Live execution and payment finality depend on the applicable service and provider terms.
Changes, suspension and exit
Terms must identify when activity may be limited, how notice is given where permitted, what happens to pending payments and records and how remaining balances are handled on closure. Any negotiated business variations must be valid for that customer and service.
Approval and publication requirements
Confirm contracting parties, markets, KYB rules, service permissions, business exclusions and variations, fees and exit obligations.